Our goal is to help hospitality businesses run more effectively, believing success lies within the employees. By empowering your team to take ownership in their job, we'll create an exceptional customer experience.
My background extends far beyond the world of operations. After attending George Washington University for psychology, thinking I was going to save the world at a non-profit, and considering a lifetime in academia; I made one deciding realization:
After working in every aspect of the restaurant business throughout high-school and college, I made the decision to transition back to hospitality. I took the job of Assistant Manager of Marketing at SoulCycle—the first position of its kind.
Finding problems, creating systems and processes, managing a team, and ultimately driving a business forward—solving problems is something I get excited about. Over the next few years I oversaw the expansion of SoulCycle and sweetgreen, launching new markets up and down the East Coast.
I worked to streamline operations, introduced hospitality training to employees, developed business partnerships with national brands, and helped enhance company culture and morale.
I drive strategy, seeking to create the biggest impact across multiple locations and markets. I look critically at each aspect of a business, tying esthetics, experience, and processes back to the company’s brand identity.